Why it matters
Most enquiries arrive when nobody is there to answer.
Evenings, weekends, mid-job. Someone asks a simple question on your site or rings while you are busy, hears nothing back, and books with whoever answered first.
An assistant answers the common questions straight away, in your words, on the website and on the phone, and hands anything real to you with the details already taken.
Your services, prices, opening hours and the questions customers actually ask.
Every enquiry and every call, by text, email or into the system you already use.
It only answers from what you have approved, tells callers it is an AI assistant, and says when to call you instead.
What is included
FOUR JOBS.
CHAT ASSISTANT
Answers visitors on your website at any hour.
- Trained on your business, in your words
- Takes name, number and what they need
- Works on the site you already have
AI RECEPTIONIST
Picks up the phone when you cannot.
- Answers common questions on the call
- Takes a booking or a message
- Sends you a summary of every call
BOOKING
Turns a question into an appointment.
- Books into your existing system where it allows it
- Clinic systems like Phorest and Pabau supported
- Otherwise sends you a ready-to-book request
FOLLOW-UP AND REVIEWS
Stops enquiries going cold.
- An instant reply to every form
- Reminders before appointments and a nudge when someone goes quiet
- A review request after each job
See it working
ASK FOR A DEMO.
Forvr has built a working concept chat assistant for a made-up clinic: it answers treatment questions, refuses to give medical advice it should not, and takes enquiries. The AI receptionist is new for 2026.
Get in touch and we will show you the chat assistant, then talk through what yours would answer on the website and on the phone.
Before you ask
QUESTIONS.
What can an AI chatbot answer?
The questions customers ask most: what you do, prices, opening hours, location, how booking works. You approve the answers before it goes live.
What is an AI receptionist?
A phone assistant that answers your calls when you cannot, using a natural-sounding AI voice. It handles common questions, takes bookings or messages, and sends you a summary of every call.
Will people know it is AI?
Yes. Callers are told at the start that they are speaking to an AI assistant, and the chat says so too. Anyone can leave a message for a person at any point.
Will it make things up?
It is set up to answer only from what you have approved, and to hand over to you when it is not sure. It does not guess.
Does it work with my booking system?
Where your system allows outside bookings, yes. For clinics, Phorest and Pabau are supported today. Where it does not, the assistant sends you a ready-to-book request instead.
Can it go on my existing website?
Yes. The chat assistant is added with one line of code, so it works on most websites, including ones Forvr did not build.
Do I need a new phone number?
Usually not. Calls you do not pick up are forwarded to the AI receptionist, so customers keep ringing the number they already have.
Who builds it?
Rory Wilkie, the founder of Forvr Studios, builds and sets up every assistant himself.
How much does it cost?
Every job is priced in writing after a short call. When you get in touch, the form asks which budget band you have in mind, so we can tell you straight away what fits.